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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kelly Shull

May 31, 2023

5  out of  5 rating by Kelly Shull
"My husband and I had appointment with State Farm to review Life Insurance and too add a vehicle to our auto policy. Michael and the State Farm team answered all our questions. They were very helpful."

Cindy Williams

May 19, 2023

5  out of  5 rating by Cindy Williams
"I went to state farm today with my daughter to get car insurance for her first time car purchase. We had called the day before and while talking to Brett I decided to change my insurance to state farm as well. Very informative and a very comfortable environment. Thank you Brett for being very helpful to us! Also thank you to Elena and Mike!"

Alexis Williams

May 19, 2023

5  out of  5 rating by Alexis Williams
"I went to get auto insurance for the first time and it was super fast and easy. We called a day before we went in and got a quote over the phone. The next day we went in and Brett did a wonderful job helping me and my mom get our insurance. He made it a very enjoyable experience. Thank you so much Brett!"

Paul Stevenson

May 19, 2023

5  out of  5 rating by Paul Stevenson
"Working with Micheal Pullifrone was a pleasure. He streamlined the process and made getting attractively priced Auto and HO insurance very easy. Wonderful staff and great customer service."

Ed Mitchem

May 18, 2023

5  out of  5 rating by Ed Mitchem
"My riding mower cought on fire and melted the siding on our house. Eliana at state farm helped me through the process of reporting it to homeowners. I never used my homeowners insurance before and I have a lot of issues caring for a sick person and working the same time. I didn’t have time to deal with another issue. Eliana called me several times asking how we were doing with our claim and how the family was doing. She really does care and you don't see that in todays world. I've been with state farm for 30 years and my last agent retired and I was upset to have another agent. But I feel good with who I am with now. The service is better than the last agent and they were good also. I appreciate her for everything she has done for us. That's why I don't consider even looking for another insurance company cause the personal services mean alot to us. Ed"

Doris Hoover

May 16, 2023

5  out of  5 rating by Doris Hoover
"Recently moved from Balto, Co. To New Oxford Pa. Mike was very helpful setting me up for my accts."

Kaylee Nace

May 10, 2023

5  out of  5 rating by Kaylee Nace
"Mike has been more than helpful in getting what I needed done in a fast and timely manner. Thanks so much!"

morgyn eakins

May 5, 2023

5  out of  5 rating by morgyn eakins
"I loved coming here to get my insurance, Mike was so kind and helpful with getting me squared away on my new car! I highly recommend"

Julie Stoltzfoos

May 2, 2023

5  out of  5 rating by Julie Stoltzfoos
"We have most of our insurance accounts here and always get wonderful customer service from Mike!"

Thomas Sanders

April 28, 2023

5  out of  5 rating by Thomas Sanders
"Did a policy review with Mike he was very knowledgeable and very helpful was a pleasure boy experience"

Scott Zacharias

April 27, 2023

5  out of  5 rating by Scott Zacharias
"On April 13, 2023 I experienced my first vehicle accident. After knowing the person in the other vehicle and myself were not injured, but just shaken up, and the accident scene was nearing the end of clean up. I realized the time was approaching to file a claim or do what ever I had to do when something like this happens in life. I’m 37 years old, and had no idea what to do. Like I said, I was never in this situation before. When I reached out to my insurance company “Lyle Pitner - State Farm Insurance Agent”, I was blessed to be guided along by Elaina. She worked with me constantly! As I had so many questions and concerns, all while I had to keep working to make a living. She did the dirty work by making several phone calls daily and getting me all those answers I needed. I’m not one to get on and write reviews, but Elaina deserves it to say the least."

Ydoc Cody

April 18, 2023

5  out of  5 rating by Ydoc Cody
"I called in to receive some information about insurance and Elaina couldn't have been more courteous and helpful! Big kudos to Elaina!"

Bonnie Perez

April 18, 2023

5  out of  5 rating by Bonnie Perez
"I had a very warm and friendly experience with State Farm and with Brett, Elaina and Lyle. Everyone was very professional and highly recommend their services. They were all about saving instead of just receiving; the integrity was absolutely there."

Ray Lebeda

April 14, 2023

5  out of  5 rating by Ray Lebeda
"Very helpful getting me and my family quotes on life insurance! Mike and Elaina helped out a ton, made things simple and easy. They are super friendly people"

Guillermo Gutierrez

April 8, 2023

5  out of  5 rating by Guillermo Gutierrez
"Lyle Pitner provided me with an excellent policy for my business and took the time to create a personally customized life insurance policy for me! Lyle was incredibly helpful throughout the entire process."

Sue May

April 7, 2023

5  out of  5 rating by Sue May
"Brett and Lyle at State Farm Insurance have been wonderful to work with while I’ve been working on insuring my loved ones. They are always pleasant and helpful. I recommend them whole heartedly."

Sara Rochester

April 7, 2023

5  out of  5 rating by Sara Rochester
"Lyle’s team was very timely with all matters and helpful when my husband and I moved from out of state. All my questions were answered and everyone I spoke with was extremely friendly. Making the switch to Statefarm was a great choice!"

JaCait Mom

April 7, 2023

5  out of  5 rating by JaCait Mom
"Michael Pullifrone answered all our questions and helped us add a new vehicle to our policy. He is extremely knowledgeable and friendly."

Lynne Murphy

April 6, 2023

5  out of  5 rating by Lynne Murphy
"Thank you Mike for your help with my life insurance. You were very knowledgeable, friendly, and a very big help."

Debbie Browning

March 29, 2023

5  out of  5 rating by Debbie Browning
"Lyle Pitner has been our State Farm Insurance Agent for over 3 years now (since we moved from MD to PA). Recently, due to a minor car "accident" - Elaina at Lyle Pitner's office has been extremely helpful in assisting me by ensuring the claim was filed and has followed up to notify me of the additional actions that have taken place with the claim. I am extremely appreciative of Elaina's assistance and her initiative to reach out to me and to keep me posted of what has transpired. I would highly recommend Lyle Pitner/State Farm and his office staff to anyone who is looking for an insurance company/insurance agent."

leigh catchings

March 22, 2023

5  out of  5 rating by leigh catchings
"Mike Pullifrone was my agent and was super helpful, knowledgeable and kind. Appreciate his efforts to help me get the best policy and discounts for my son, a first time driver"

Nevin Auchey

March 20, 2023

5  out of  5 rating by Nevin Auchey
"I was greeted with a warm friendly atmosphere and the office mascot. I have a full understanding of the coverage I’m getting and getting set up seemed very easy."

Johanna Pitner

March 15, 2023

5  out of  5 rating by Johanna Pitner
"A great business and a great owner! I used to work here as well, and it was an amazing experience with customers and work. Everyone including Lyle and employees were extremely pleasant to work with!"

Susan Weatherly

March 3, 2023

5  out of  5 rating by Susan Weatherly
"State Farm has very good rates for both home and auto insurance. They work with you to get the best policies suited for you. I am very pleased with State Farm."

Jason and Stacia Talkington

February 25, 2023

5  out of  5 rating by Jason and Stacia Talkington
"Very helpful, thorough and efficient Thank you for helping us find a plan to suit our families needs!"