State Farm® Insurance Agent Lyle Pitner

"We went to meet with Lyle to go over our homeowners insurance policy to make sure it was current. He explained each item and what it covers. We needed to update the roof since it was replaced and we never updated it. Once the homeowners policy was updated; he went over the car insurance policy we have and informed us of some discounts I wasn’t aware of that will become available to us. He gave me information to go online to take a driver safety course due to being over 55 that will give me an additional discount. He also discussed other policies that we might be interested in but was not pushy. We said we were going to think about it and he was fine with that. He took his time with us and answered our questions. I recommend him and State Farm for your insurance needs."

"Fantastic experience! Lyle was super responsive and was able to provide a policy for a difficult to insure situation with a competitive premium. Thank you so much!"

"Lyle is amazing! Definitely recommend using him!"

"My experience with Elaina today has been excellent! She has reassured me that she will keep me informed about my vehicle and the towing and the actual repair! Needless to say I have anxiety re my accident but after talking to Elaina, I feel that she will."see me through" this ordeal with her expertise! After talking to her first thing this morning, i must say my heart is lighter! Elaina represents to me that I made one of the BEST decisions of my life at this stage by changing my auto insurance to State Farm! Sincerely, Cynthia Hoffacker"

"Kind, courteous and great service!"

"Staff is excellent.Love talking to them.Elaina was always very helpful as well as the rest of the staff.Love their service!"

"If I could give Lyle and his staff more than five stars, I would. They have gone above and beyond to help my family and to keep our insurance rates affordable, while keeping our policy’s within our budgets and needs. The entire staff are very kind and caring. Approximately one year ago, our daughter was stranded after work with a flat tire, the tow truck was stuck in a car accident traffic. Lyle himself came to her rescue with a hand pump in tow. He filled her tire and also called the tire business and asked them to stay open for her, as she was headed their way. She came home with a patched tire that same night. When our son was in the military, he was home on leave and had to head back to base the next day. His truck broke down, Lyle had a tow truck in front of our house within the hour and had it heading to the garage for repair so he could get back to base the next day. There’s so much more I could add, but this would turn into a novel. This is a wonderful business, one that I encourage everyone to look into for their own insurance needs, you won’t be disappointed. Lyle and his staff are kindhearted, caring and are always just a call/text away when their customers need them…during business hours and beyond."

"My tire had gone flat, and Lyle was diligent and kept asking me for updates, and as to whether or not I was okay. I had requested a tow truck, and the tow truck was not able to get to me due to a car accident. Lyle had personally driven out to my car, pumped up the tire, and called a tire place to ask them to stay open to patch my tire, all after his working hours. He goes absolutely above and beyond, and he is very appreciated. I recommend him to everyone, he is truly amazing at his job and it is obvious he genuinely cares about each of his clients."

"Absolutely the Best Insurance Team in PA & MD– 5 Stars! I can’t say enough about Lyle Pitner and his incredible team at State Farm. They have gone above and beyond for me, especially in resolving an ongoing motor vehicle accident issue that seemed never-ending. Unlike other agencies that might leave you to figure things out on your own, Lyle and his team were there every step of the way—answering questions, making calls, and ensuring I was taken care of. Their dedication, professionalism, and commitment to their clients are truly unmatched. Insurance can be stressful, but with Lyle Pitner’s team, I know I’m in the best hands. They are knowledgeable, responsive, and always willing to go the extra mile. Whether it’s navigating claims, finding the best coverage, or just offering peace of mind, they consistently exceed expectations. If you’re looking for an insurance agent who genuinely cares and will fight for you, look no further. Lyle Pitner and his team are, without a doubt, the best in New Oxford- PA and Maryland. I would not hesitate to recommend them to anyone who wants top-tier service and real support when it matters most!"

"I have an issue under my mobile home that I have reported in December and as of today 2/10/25 I have not heard a decision about repairs being covered. I sent in 2 estimates and invited the insurance adjuster to come view the damage. Nothing has been done."

"I had a really good experience smooth process lol was very attentive to my needs and even though it was a business transaction just seemed like two friends sitting at the table having a conversation. Thank you for all that you do."

"The office personnel are outstanding when it comes to service and customer satisfaction. They are polite, and always willing to help. I definitely recommend this office for your insurance needs."

"I was very happy that Lyle Pitner helped me setup my Drive Safe & Save app. He and his staff are always friendly & helpful when you call with a question or problem. Thank you to my State Farm agent! -Connie Stup"

"Great agent! Have had a great experience with Lyle and his staff over the past few years!"

"I have both my small business insurance and renters insurance with this agency, and I couldn’t be happier with the experience! Lyle went above and beyond to ensure I understood exactly what my policies cover, taking the time to explain everything in detail—even the parts I found confusing. His professionalism, patience, and knowledge gave me complete confidence that my business and personal belongings are fully protected. Highly recommend for anyone looking for an agent who truly cares about their clients!"

"I'm SO grateful for my State Farm Family in New Oxford! There hasn't been a time I've called that I wasn't treated as their top priority. Elaina almost always answers and is very knowledgeable. If she doesn't have the answer, she'll find one and get back to me within minutes! I know I'm valued and appreciated no matter which agent takes my call. I've been going to Lyle Pitner's office for about 7 years. I wouldn't go anywhere else! One very happy customer!! Keep up the great work!"

"very professional and just had a claim get handled in a very fast and timely matter all on my phone i filed and communicated thru texts on my phone very easy process would recommend this office 10 stars"

"I highly recommend Lyle he was very professional and courteous and I felt very comfortable sitting down and talking with him. He is very knowledgeable and took the time to go over my policy and explain things to me. I am very happy with my decision to join State Farm he made the transition to change insurance agencies smoothly and seamless. I will recommend him to family and friends for sure."

"Lyle was great and helped me through every step of the way. The gave me a great rate and a good starting point to get back on track. Highly recommended giving him a call and see what him and his office staff can do for you."

"Lyle is fabulous to work with! He was always available to answer any questions I had about my homeowners policy, and made the closing process a breeze! I can not recommend him enough for your insurance needs!"

"They were very helpful and they were able to cut my Bill in half blessed to have them"

"I have contacted Elaina from Lyle Pitner’s office multiple times over the past couple weeks regarding my claim on my car and she has been nothing but exceptional. She is very knowledgeable and committed to helping throughout the entire process. Kudos!"

"Working with Brett on changing insurance companies to State Farm was soooo easy and stress free, and I saved money! I highly recommend the Lyle Pitner agency in New Oxford."

"Eliana with Lyle Pitners State Farm is awesome to work with. I had an issue with DMV thinking I had no insurance when I tried to get my license in PA. When I transferred my policy from Virginia to PA , the DMV in Virginia thought I had canceled my policy and had no insurance on my vehicles when all I did was a state transfer. Long story short took about a month of back and forth with DMV to take the $1200 uninsured moters fee off my license so I could get my PA license. With Elaine's help I was able to get the information needed to prove to DMV in VA. I had insurance. DMV tryed to deny my POI letter from PA about 4 times because of certain things needed on the POI letter but finally Elaina was able to get everything required for VA. to finally get the hold of my license. Thank you again Elaina."

"Great service, friendly people, very helpful"