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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alyshia Morrison

September 1, 2023

5  out of  5 rating by Alyshia Morrison
"Very friendly and helpful staff. Bonus was saving on our policies and getting more coverage!"

terri Redmond

August 21, 2023

5  out of  5 rating by terri Redmond
"Thank you Elania with State Farm for your prompt response and service."

Chelsea Small

August 17, 2023

5  out of  5 rating by Chelsea Small
"I have had Insurance with Lyle and his team for years. Very friendly and great to work with. They respond very quickly when you need something taken care of and just a phone call away. Always a pleasure!"


August 10, 2023

5  out of  5 rating by Gina
"On vacation in Tennessee and Lyle helped me get a replacement windshield before I drive back home. Amazing service"

Natasha Swiger

August 9, 2023

5  out of  5 rating by Natasha Swiger
"Lyle's commitment to educating the community on safe driving habits brought him to our local library where he gave a wonderful presentation for Teens, titled Impact Teen Driving. The presentation was interactive as well as informative and will definitely leave a lasting impression on the attendees. Lyle was wonderful to work with!"

Doreen Carl

August 9, 2023

5  out of  5 rating by Doreen Carl
"My problem involved me not knowing what to do in a situation with getting my expired car inspection . I am relatively knew to PA. Elaina from Lyle Pitner State Farm Insurance was my go to person for help, telling me what I needed to know and steps to take to correct the problem. She emailed me copies of paperwork I needed and was so understanding and empathetic to my situation. I highly recommend this company to anyone looking for insurance. Even if you are not looking I would transfer my business to them."

Tina Slothour

August 2, 2023

5  out of  5 rating by Tina Slothour
"I recommend Lyle Pinter State for all your insurance needs. He knows and understands what you need and gets the job done He also remembers his customers when he sees you. Very knowledgeable"

Ashley Hill

August 2, 2023

5  out of  5 rating by Ashley Hill
"Mr. Pitner provided excellent customer service. He cut my renters insurance in half. I'm very appreciative of the help that he gave in assuring my home and belongings are covered. I definitely would recommend Mr. Lyle Pitner and State Farm Insurance for any insurance needs."

Donna dodge

July 17, 2023

5  out of  5 rating by Donna dodge
"Elaina helped quickly to resolve my issue with PennDot saving me a trip to DMV because the paperwork I received had no fax or email addresses which made it impossible for me to resolve. Thx Elaina. Very professional."

Amie Neiderer

July 13, 2023

5  out of  5 rating by Amie Neiderer
"On 5/31, my son was in a car accident. Elaina from State Farm has been wonderful. After several calls to the claims department and not getting direct answers, she was able to get everything straightened out. She is very dedicated and precise at her job. She was very informative and helpful and is always following up. Highly recommend her and State Farm."

Anthony Hoover

July 13, 2023

5  out of  5 rating by Anthony Hoover
"Nothing but great service including calling to check on my daughter while she waited for roadside service!"

Lisa Hockensmith

July 7, 2023

5  out of  5 rating by Lisa Hockensmith
"Mike was very helpful and very friendly"

Ashley Genao

June 22, 2023

5  out of  5 rating by Ashley Genao
"Mike is awesome. I call literally once a week about my policy’s and he always has the answers! Highly recommend this agent and agency."

Nicole Wampler

June 21, 2023

5  out of  5 rating by Nicole Wampler
"Excellent customer service! Mike was extremely helpful!"

Gary Myers

June 21, 2023

5  out of  5 rating by Gary Myers
"Lyle pitner and his entire staff have always treated me with the utmost consideration and respect. I highly recommend them to anyone who has need of a good insurance company. Gary Myers"


June 20, 2023

5  out of  5 rating by Jenn
"Lyle and his whole team go above and beyond for their community! They all were extremely kind and a huge help this past weekend at the Market on the Square event in New Oxford."

Debora Cosgrove

June 19, 2023

5  out of  5 rating by Debora Cosgrove
"I had a great experience with Mike and Lyle today. There were some great changes to all of my accounts. Very good to work with. I would recommend this office. Just sorry it took me so long to change to them."

Brenda Sherwood

June 2, 2023

5  out of  5 rating by Brenda Sherwood
"I've had several claims on my vehicles with State Farm. Lyle and his staff were very helpful and guided me through a somewhat complicated process after I hit a deer the night before I left PA for an out of state vacation. I was essentially managing the claim from the West coast. Lyle made sure that everything thing was moving along properly and dealt directly with the claims department in several instances. I would recommend Lyle and his agency to anyone and feel confident they would be pleased with placing their insurance needs in his hands, as I am well pleased."

Kelly Shull

May 31, 2023

5  out of  5 rating by Kelly Shull
"My husband and I had appointment with State Farm to review Life Insurance and too add a vehicle to our auto policy. Michael and the State Farm team answered all our questions. They were very helpful."

Cindy Williams

May 19, 2023

5  out of  5 rating by Cindy Williams
"I went to state farm today with my daughter to get car insurance for her first time car purchase. We had called the day before and while talking to Brett I decided to change my insurance to state farm as well. Very informative and a very comfortable environment. Thank you Brett for being very helpful to us! Also thank you to Elena and Mike!"

Alexis Williams

May 19, 2023

5  out of  5 rating by Alexis Williams
"I went to get auto insurance for the first time and it was super fast and easy. We called a day before we went in and got a quote over the phone. The next day we went in and Brett did a wonderful job helping me and my mom get our insurance. He made it a very enjoyable experience. Thank you so much Brett!"

Paul Stevenson

May 19, 2023

5  out of  5 rating by Paul Stevenson
"Working with Micheal Pullifrone was a pleasure. He streamlined the process and made getting attractively priced Auto and HO insurance very easy. Wonderful staff and great customer service."

Ed Mitchem

May 18, 2023

5  out of  5 rating by Ed Mitchem
"My riding mower cought on fire and melted the siding on our house. Eliana at state farm helped me through the process of reporting it to homeowners. I never used my homeowners insurance before and I have a lot of issues caring for a sick person and working the same time. I didn’t have time to deal with another issue. Eliana called me several times asking how we were doing with our claim and how the family was doing. She really does care and you don't see that in todays world. I've been with state farm for 30 years and my last agent retired and I was upset to have another agent. But I feel good with who I am with now. The service is better than the last agent and they were good also. I appreciate her for everything she has done for us. That's why I don't consider even looking for another insurance company cause the personal services mean alot to us. Ed"

Doris Hoover

May 16, 2023

5  out of  5 rating by Doris Hoover
"Recently moved from Balto, Co. To New Oxford Pa. Mike was very helpful setting me up for my accts."

Kaylee Nace

May 10, 2023

5  out of  5 rating by Kaylee Nace
"Mike has been more than helpful in getting what I needed done in a fast and timely manner. Thanks so much!"